Please, contact the phone +376 364 802 2 hours before the arrival, or arriving at La Seu de Urgell, in order to notify us your arrival, and you will then be given a key delivery point. If you are arriving later than 8pm, please contact one of the phones before 7pm to confirm your arrival.
- Check-in time: 5 pm to 8 pm
- Check-out time: before 10 am
For out of hours check-in/check-out please contact us 24 hours in advance to guarantee the time you need. Contact telephone: (+376) 850 111 / (+376) 692 900
Late check-in supplementary charge:
- Key hand-over up to 11 pm: no charge
- Key hand-over from 11:01 pm to 1 am: €20 paid directly on arrival
- Key hand-over from 1 am and later: €35 supplementary charge paid directly on arrival
Included in price: Pre-arrival cleaning, bedding, television, basic kitchenware, appropriate use of water/gas/electricity.
Not included: towels, table linen, tea towels.
Other extra services: cots, pets (always on request with supplement paid at reception).
14 days before check-in date: 30% of total booking.
No shows and non refundable offer – 100% of total booking
For reservations with ski pass, we will refund the money or we will give another ski pass according to the decision the ski station will decide at any time. Apartamentos3000 will try to get the refund of the ski pass amount.
The agency reserves the right to charge management expenses in the event of cancellations made within time periods other than those stated above.