Customers must call 24 hours in advance to find the key collection location. Contact telephone: + 34 600 422 056
- Check-in time: 5 pm to 8 pm
- Check-out time: before 10 am
For out of hours check-in/check-out please contact us 24 hours in advance to guarantee the time you need. Contact telephone: + 34 600 422 056
Late check-in supplementary charge:
- Key hand-over up to 8 pm: no charge
- Key hand-over from 8:01 pm to 10 pm: €20 paid directly on arrival
- Key hand-over from 10 pm and later: €30 supplementary charge paid directly on arrival
Included in price: Pre-arrival cleaning, bedding, television, basic kitchenware, appropriate use of water/gas/electricity.
Not included: towels, table linen, tea towels.
Other extra services: cots, pets (always on request with supplement paid at reception).
- Free cancellation 2 days before check-in date.
- One day before/Same day/no shows - 100% first night
- Non refundable offer – 100% of total booking.
Cancellation fees during Fairs and Pilar Festivity:
- 100% first night the same day we received the booking
- Same day/no shows and Non refundable offer – 100% of total booking.
The agency reserves the right to charge management expenses in the event of cancellations made within time periods other than those stated above.